Terms of Use

1.About these terms

These Website Terms of Use govern access to and use of the public website operated by Regulatory Staffing Solutions Ltd and any public-facing online content or functionality that expressly incorporates these terms.

By using the website, a user agrees to comply with these terms. If a user does not agree, they should not use the website.

Separate terms may apply to practitioner membership, client services, assignments, portals, APIs, marketplace functions, subscriptions or other services. Where separate terms conflict with these Website Terms for a specific service, the specific terms will prevail for that service.

2.About RSS

Regulatory Staffing Solutions Ltd is registered in England and Wales.

• Registered office: 128 City Road, London, United Kingdom, EC1V 2NX
• Company number: 17395253
• General enquiries: enquiries@regulatorystaffingsolutions.com

3.Website purpose

The website provides information about RSS, its regulatory staffing and workforce services, practitioner network, consultancy and managed services, technology-enabled services, opportunities, resources and ways to contact or register with RSS.

Information on the website is general information unless RSS expressly states that it forms part of a binding contract.

4.No contract merely by website use or enquiry

Using the website, submitting an enquiry, registering interest, uploading a CV, joining a waiting list, creating an account or communicating through a website form does not by itself create a client contract, employment relationship, worker relationship, agency assignment, practitioner engagement, partnership or other binding commercial relationship with RSS.

A binding relationship will arise only through the relevant agreement, statement of work, assignment terms, practitioner agreement or other contractual instrument accepted by the applicable parties.

5.Practitioner and opportunity information

Registration with RSS does not guarantee acceptance into any practitioner network, verification status, assignment, interview, engagement, level of work or income.

Opportunity descriptions may change or be withdrawn. RSS may need to verify information, suitability, availability, credentials and client requirements before progressing an individual.

Users must ensure information they provide to RSS is accurate, current and not misleading.

6.Client enquiries

Descriptions of staffing, backlog reduction, managed services, consultancy or technology services are invitations to discuss requirements and do not constitute a binding offer. Scope, deliverables, responsibilities, pricing, service levels and liability will be governed by the applicable client contract and statement of work.

7.Regulatory and professional content

RSS may publish regulatory updates, guidance summaries, articles, templates, commentary, knowledge materials or other professional content. Unless expressly agreed in writing for a specific engagement, public website content is provided for general information and should not be treated as legal advice or as a substitute for obtaining advice appropriate to the facts, jurisdiction and current law.

Regulatory requirements can change. Users should verify critical information against current authoritative sources before relying on it for a regulatory, enforcement, legal, safety or compliance decision.

8.AI-assisted content and tools

Some RSS services may use artificial intelligence or automated tools to assist with searching, summarising, drafting, document analysis, matching, analytics or other workflows. AI-assisted output may contain errors, omissions or outdated information and may require professional review.

Unless RSS expressly agrees otherwise in a specific contract, users must not rely solely on AI-assisted output for legal, enforcement, regulatory, safety-critical or other high-impact decisions. Where RSS provides a managed or consultancy service, the applicable contract will determine the standard of service and responsibility for deliverables.

9.Accounts and security

Where the website permits account creation, users must provide accurate information, keep credentials confidential, use reasonable security measures and notify RSS promptly of suspected compromise.

RSS may suspend or restrict access where reasonably necessary to protect security, investigate misuse, comply with law, protect other users or maintain the service.

10.Acceptable use

Users must not:

• use the website unlawfully, fraudulently or in a manner that infringes another person's rights;
• attempt unauthorised access to accounts, systems, databases, APIs or restricted areas;
• introduce malware or harmful code, interfere with security controls or conduct unauthorised vulnerability testing;
• scrape, harvest or systematically extract personal data or protected content except where expressly authorised by RSS or law;
• impersonate another person or organisation or submit false credentials or compliance evidence;
• use the website to distribute unlawful, defamatory, infringing, discriminatory or malicious material;
• circumvent usage limits, access controls, authentication or technical restrictions; or
• use RSS branding, content or systems in a manner likely to mislead others about endorsement or affiliation.

11.Intellectual property

Unless otherwise stated, RSS or its licensors own the intellectual property rights in the website, RSS branding, original text, graphics, software, platform elements, databases and other protected materials.

Users may view and use public content for ordinary lawful personal or internal business purposes. No broader licence is granted to reproduce, commercialise, modify, distribute, reverse engineer or create derivative products from protected RSS materials except with written permission or as permitted by law.

Third-party names, marks and materials remain the property of their respective owners.

12.User-submitted content

A user who submits content to RSS confirms that they have the right to provide it and that doing so does not unlawfully infringe another person's rights. Personal data will be handled in accordance with the applicable RSS privacy information.

The rights RSS needs to use submitted material for recruitment, matching, service delivery or platform functions should be set out in the relevant practitioner, client or service agreement where those activities go beyond ordinary website administration.

13.Third-party services and links

The website may link to or integrate third-party services. RSS is not responsible for third-party websites merely because it provides a link. Third-party services may be governed by their own terms and privacy notices.

14.Availability and changes

RSS may update, change, suspend or withdraw website content or functionality. RSS does not guarantee uninterrupted or error-free availability of the public website.

Planned service commitments for paid platforms or managed services, if any, will be governed by the relevant contract or service level terms rather than this clause.

15.Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability that cannot legally be excluded.

Subject to the preceding sentence, RSS intends that the public website and general informational content be provided without creating liability beyond that which applicable law permits for a free informational website.

16.Privacy and storage/access technologies

Personal data is handled in accordance with the RSS Privacy Notice. Cookies and other storage/access technologies are addressed in the RSS Cookie & Storage Technologies Notice and website preference controls.

17.Suspension and termination of website access

RSS may restrict or terminate access where a user materially breaches these terms, creates a security or legal risk, misuses RSS systems or where restriction is otherwise reasonably necessary. Contractual portal users may have additional rights and procedures under their specific agreement.

18.Governing law and jurisdiction

These Website Terms are intended to be governed by the law of England and Wales, with the courts of England and Wales having jurisdiction, subject to any mandatory rights that apply to a user.

19.Changes to these terms

RSS may update these terms from time to time. The current version and effective date will be displayed on the website. Material changes affecting registered users should be communicated appropriately.

20.Contact

Questions about these Website Terms may be sent to enquiries@regulatorystaffingsolutions.com.